Spring is a blend of consulting and delivery services structured as “containers” of either stand-alone areas of intervention or clusters of them; support can then more easily scale in due course (if required) as it can more quickly adapt to sudden changes in business circumstances or scope.

Transformation

Business Processes

  • Lean-Agile integration across all business functions
  • Implementation of Flow “Heat Sensors” to identify constraints and waste

 

ONE EXAMPLE OF “CONTROL ROOM” APPLIED TO PRODUCT DELIVERY FLOW

Digital / Information Systems

  • Rationalisation of tools & services stack < read blog >
  • Systems’ security and data protection (EDR, Threat Management, Device Control)
  • Systems’ integration (SSO, SAML, APIs)

Organisational / Cultural

  • Transitioning from “Function-Thinking” to “Systems Thinking”
  • Identifying and operating within constraints and limits < read blog >
  • (Unambiguous) Prioritisation of work < read blog >
  • Behavioural Science for empowering teams and their members

Product Development / Delivery

Products

  • Idea & Value Proposition formulation (Product)
  • Story-writing and articulation of feature requests (Product)
  • Modelling Back-End work (Engineering)
  • Modelling Front-End work (Engineering)
  • “Privacy by Design” development practices

Services

  • Structuring Professional Services methodologies for consulting and implementation work
  • Structuring Customer Success/Support offering

Operations

Scalability

  • Implementation of partnership-systems for distributed value-chains
  • 3rd-Party assessment methods for business & tech partnerships due diligence

Resilience

  • Implementation of iterative Risk Management < read blog >
  • Operational responsiveness and variable capacity modelling
  • Systems’ redundancy and balancing

Compliance Enablement

  • GDPR (Confidentiality, Integrity, Availability + data minimisation)
  • SOC 2 (Type 1, Type 2) < read blog >
  • ISO-27001